WhatsApp inbox
Every customer message in one place, linked to the job card.
A shared inbox for WhatsApp Business and web chat. Every conversation is linked to customer and job card, so everyone at the desk sees the same context and nobody uses their own phone.
Hi! Is my car ready yet?
AI suggestion
Good news: your car is ready for pick-up. You can already pay online via the link.
Sound familiar?
What it solves
Customers message private phones.
Messages wait when someone's off.
No idea which job card a message belongs to.
Capabilities
What whatsapp inbox does
Shared inbox
The whole team, one number.
Linked
To customer and job card.
Assign
Conversations to the right colleague.
AI suggestions
The reply is already drafted.
How it works
In three steps
- 01
Customer sends a message
- 02
Linked to customer and job card
- 03
Reply from one inbox
For which sectors?
Frequently asked questions
Which plan includes whatsapp inbox?
WhatsApp inbox is included in every plan: Professional, Business, Enterprise.
Does whatsapp inbox work with the rest of MechUp?
Yes. Every feature shares the same customers, assets, job cards and invoices, so nothing is entered twice.
Can I try it first?
Yes, you get a free trial of the complete product. Book a demo and we'll show you how it works in your workshop.
Ready for a smarter workshop?
Book a demo and discover what MechUp can do for your business.